🔔 Understanding the canvas notification system in Allo

By Allo Team Feb 14, 2022
Feb 14, 2022

Currently, different canvas notifications are being sent out in Allo based on whether you are a subscriber of the canvas or not. In this manual, we will walk you through what kind of canvas notifications you will get when you are not a canvas subscriber, when you are a canvas subscriber, and how you can manually subscribe (or unsubscribe) to a canvas when needed.

By default, Allo sends out notifications when:

  • Someone invites you into a project or a canvas
  • Someone assigns or mentions you in a canvas
  • Someone leaves a comment on an element you created
  • Someone replies to a comment you're part of

However, if you are a subscriber of a particular canvas, you will get additional notifications whenever:

  • Canvas reminders are sent out
  • Someone adds a chat or comment in the canvas
  • Someone starts a video chat in the canvas
  • The name of the canvas is changed
  • The date and time of the canvas is changed
  • The canvas is moved to another project
  • The canvas permission is changed from public to private or vise versa
  • The canvas is deleted

You will be automatically subscribed to the canvas if you meet one of the criteria below:

  • You created the canvas
  • You edited the canvas more than one time
  • You are invited to the canvas through email
  • You are an assignee or a collaborator of the canvas
  • You are mentioned in the canvas

If you do not meet any of the criteria above, you can also manually subscribe to a canvas by clicking the bell icon and selecting "Get notifications" in the right sidebar under canvas details when being inside the canvas.

Allo notification system in visual

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- Benjamin Franklin -

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